Website administration
We help keep your CMS organised and website content current. Roles and publishing rules are agreed, while routine section, product and content operations can be handled by our team. Website maintenance in this format covers the routine: publishing, updates, access and order in the system.
Content publishing
We identify regularly updated pages and data, material sources and approval owners. Images, text, documents and links are prepared for existing templates. The published result is checked, including its mobile presentation.
Roles and editorial workflow
Access is separated by responsibility: preparation, review and publication. CMS procedures, required fields and media naming conventions are documented. New editors can then perform routine tasks without accidentally changing site settings.
Keeping information current
Key contacts, terms, documents and older publications are reviewed with the responsible people in your team. Internal links and metadata are considered when sections change. Technical faults are distinguished from content operations and estimated by complexity.
What the work includes
Website administration combines content operations with technical order in the CMS. The task list is set at the start and adjusted as the site changes — with no hidden work or "default" tasks you are unaware of.
- Publishing and updating content: pages, news, product or service entries, documents and banners
- Monitoring site availability and form operation, with notifications when something fails
- CMS core, module and theme updates tested on a staging copy, with rollback if problems appear
- Scheduled backups and periodic restore checks
- Access management: editor accounts, roles and removal of departed staff
- Order in the media library and structure: file naming, duplicate removal and working internal links
- Currency checks: contacts, terms, prices in copy, outdated publications and broken links
- A change log: what was changed on the site, when and at whose request
What we need from you
Website administration works as an extension of your team, so it matters where materials come from and who approves them.
- Access to the CMS, hosting and media storage with permissions sufficient for the agreed task list
- The content source: who sends text, images and documents, and in which format
- A person responsible for approving publications and changes in important sections
- Formatting rules, if any: writing style, image sizes and required fields
- The expected update frequency and typical monthly task volume
- A list of sections and pages considered critical, where any change needs approval first
What you get
A website whose content is current, whose CMS and modules are updated, with backups in place and access under control. Every task is recorded in the log, so it is always clear what changed and when. Website maintenance can be extended with technical support or improvements when tasks arise beyond routine operations.
Change log
Every publication, module update or permission change is recorded with a date and a link to the task. That makes it easy to answer "who changed this and when" and to restore the previous state if an edit turns out to be wrong. The log stays with you even if the contractor changes.
Order in the CMS
Sections, templates and the media library stay structured: files follow naming rules, duplicates are removed, unused pages are closed or redirected. A new editor does not have to untangle accumulated clutter, and finding the right page or file takes seconds.
Access and security
Editor accounts have exactly the permissions their tasks require; departed staff are disabled immediately. Backups and updates reduce the risk of data loss and of a breach through outdated modules. The list of active access details is always current and kept by you.
How the work is organised
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Step 1
Site onboarding: we review the CMS, sections, templates, media library, current access, and the state of updates and backups.
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Step 2
Operations list: we agree which tasks run regularly — publishing, checks, updates — and which are done on request, and how they reach us.
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Step 3
Setting up order: we align roles and permissions with responsibilities, enable backups and monitoring, and record naming and publishing rules.
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Step 4
Regular work: we receive tasks through the agreed channel, publish materials, check the result on different screens and carry out planned updates.
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Step 5
Reporting and review: we keep a change log, show what has been done and periodically refine the scope of work with you.
Cost and scope
The cost of website administration depends on the volume and frequency of publications, the number of sections and content types, the condition of the CMS and modules, the number of editors and formatting requirements. For ongoing website maintenance we agree the operations list and task procedure; one-off tasks are estimated separately by their content.
Frequently asked questions
Does administration include writing content?
We can use your prepared materials or agree content production separately. The task specifies whether it includes publishing, editing, image selection or writing new copy.
How does administration differ from technical support?
Administration covers regular CMS operations and content currency. Technical support includes diagnosing and fixing code or system faults. Both can be combined within an agreed work scope where useful.
How quickly is content published?
Routine publications are handled as they arrive, urgent ones by an agreed rule for priority tasks. Speed depends on how ready the material is: text with images and a clear placement is processed faster than a task that needs clarification. The procedure is set at the start.
Is administration suitable for a site on a website builder?
Yes. Content operations, section order, access and currency work on any platform. On a website builder, core updates are handled by the platform itself, so that part is excluded from the list, while the rest — publishing, monitoring, permissions, the log — remains.
Is a service description needed?
For ongoing website maintenance we put the operations list, task channel, responsible people and rules for changes in important sections in writing. It is not a bulky document but a working description that helps both sides understand the boundaries of the task. The format follows your requirements.
How is access shared?
Separate accounts are created for the work, with roles sufficient for the agreed tasks, and passwords are shared through a secure channel. We keep a list of issued access and help disable it when the arrangement ends. The owner's primary accounts remain with you alone.