Website support and improvements
Website service integrations
We connect websites with CRMs, business systems and other services so data moves according to explicit rules. The exchange scenario, field definitions and error behaviour come first.
Discuss the task
Scenario and data ownership
We identify the trigger: an enquiry, order, product change or an external event. Transfer direction, identifiers and field ownership are defined. API availability, permissions and provider limitations are checked before implementation is estimated.
Errors and repeated events
We design input validation, duplicate prevention and retries for temporary failures. Credentials stay outside public code. Logs need enough detail for diagnosis without unnecessary personal data or secrets.
Exchange verification
We test normal and edge cases: incomplete fields, API outages, duplicate events and status changes. Results are reconciled on both sides of the integration. Field definitions, settings and failure procedures are handed over to the people maintaining the exchange.
Cost and scope
Cost reflects the number of systems, exchange directions, data formats and failure handling requirements. Service documentation and example workflows support the estimate.
Discuss the taskFrequently asked questions
Can a service without an API be connected?
We first review supported options: a standard module, webhooks, file exchange or another available interface. If no reliable method exists, we propose a different workflow. Feasibility is assessed for the specific service.
What happens if the CRM is temporarily unavailable?
Behaviour is agreed during design: preserving the event, rate-limited retries and notifying the responsible person. We check that repeated delivery does not create duplicate enquiries or orders.